Job Title:

Cash Office Staff

Accountability:

General Store Manager

Location:

Manchester Store (Regent Road)

Brief Description:

We are currently looking for an experienced person to work within our busy Sales Office. The successful candidate will have a proven track record with the following abilities:

  • Be confident in dealing with customers and members of staff.
  • Be able to handle cash and card payments accurately.
  • Be able to monitor and record activity.
  • Have an ability to inspire confidence in customers and deal with a number of situations that may arise.
  • To work with the Sales Office Manager to improve all aspects of what we do and ensure our customers have a great experience every time.

Email Current CV to:

matthew.shotton@cousinsfurniture.co.uk

Job Title:

Sales Person

Accountability:

General Store Manager

Location:

Birmingham Store (Tyseley), Dudley Store (Dudley), Manchester Store (Regent Road)

Brief Description:

For a target driven individual, you should possess bags of energy and enthusiasm, be self motivated and with a will to succeed in a competitive sales environment. KPI conversion is a must and is monitored ongoing

Responsibilities

  • Customer Service
  • Merchandising of Displays
  • Maximise KPI conversion (targets given)
  • Liaising with sales administration/ customer service team.
  • Manage customer orders effectively

Key Skills:

  • Bubbly personality
  • Professional customer service attitude
  • Attention to detail
  • Organisational
  • Communication (By phone/ face to face/ email)
  • Self Motivated
  • Basic Keyboard Skills

Rate Of Pay:

OTE £25,000 - £30,000

Hours:

Five days per week (39hrs) to include one late night per week, weekends and Bank Holidays.

Email Current CV to:

matthew.shotton@cousinsfurniture.co.uk

Job Title:

Progress Administrator

Accountability:

Operations Manager

Location:

Head Office (Oldbury)

Brief Description:

Requires strong customer focused qualities to ensure that Cousins commitment to their customers remains at the hughest standard. Dealing with all customer enquiriespre delivery of their orders

Responsibilities

  • Professionally / effectively resolve all Purchase Order queries pre delivery.
  • Ensure customer orders are received within the scheduled timescale.
  • Protect the reputation of the company.
  • Analysing supplier performance.
  • Liaising with suppliers.
  • Order processing / progressing on computerised system.
  • Periodically arranging customer deliveries

Key Skills:

  • Empathy.
  • Communication (By phone / face to face / email).
  • Organisation.
  • Filing.
  • Keyboard / typing.
  • Basic Microsoft Office (Word / Excel).
  • Data input
  • Negotiation

Rate Of Pay:

Minimum wage

Hours:

Five days per week - Monday to Thursday: 07:30 - 16:30, Friday: 07:30 - 15:30

Annual Holidays:

Twenty days per year plus Bank Holidays. Holiday period is July - June.

Dress Code:

Smart Dress.